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BSEM 2023 – Evaluasi Channel Layanan Perbankan
Banking Service Excellence Monitoring
  • 01-September-2023

BSEM 2023 – Evaluasi Channel Layanan Perbankan

Mengukur customer experience sangat penting bagi b...

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20th BSEA dan 27th BSEM: Peningkatan Kualitas Layanan Perbankan
Banking Service Excellence Monitoring
  • 05-July-2023

20th BSEA dan 27th BSEM: Peningkatan Kualitas Laya...

Tahun 2023, tahun ke-20 pelaksanaan Bank Service E...

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BSEM 2023 - Digital Banking: Navigating the Digital Era and Comparing Service Experiences with Conventional Banks
Banking Service Excellence Monitoring
  • 13-January-2024

BSEM 2023 - Digital Banking: Navigating the Digita...

Peta kinerja bank digital dan bank konvensional da...

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BSEM 2023 – Key Aspects Within BSEM's Contact Center Evaluation
Banking Service Excellence Monitoring
  • 08-December-2023

BSEM 2023 – Key Aspects Within BSEM's Contact Ce...

Transformasi digital di dunia perbankan semakin te...

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Inovasi Digital Dalam Layanan Perbankan: Tinjauan BSEM 2023
Banking Service Excellence Monitoring
  • 31-October-2023

Inovasi Digital Dalam Layanan Perbankan: Tinjauan ...

Perkembangan teknologi mempermudah akses layanan k...

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6 Tahapan Bank Service Excellence Monitor (BSEM)
Banking Service Excellence Monitoring
  • 11-September-2025

6 Tahapan Bank Service Excellence Monitor (BSEM)

Dengan 18 touchpoints dan 1500+ best practices, BS...

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BSEM 2023 – Service Experience of Conventional and Digital Bank on E-banking Channels
Banking Service Excellence Monitoring
  • 20-February-2024

BSEM 2023 – Service Experience of Conventional a...

Perbandingan berbagai aspek yang mempengaruhi peng...

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Find Us

Soho Pancoran, Tower Splendor

19th Floor, Unit 15,16,17

Jl. Let Jend MT Haryono Kav 2-3

Jakarta Selatan 12810


Contact Us


View maps

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