Discover research-based insights
19-March | -
08-October | COVID-19 accelerated adoption, prompting banks to enhance their digital banking transformation. Mobile and internet banking will replace branches for transactions, favored by tech-savvy millennials.
08-October | Banks are embracing digital transformation, including digital account opening. Through applications, websites, and digital branches, customers can open accounts conveniently and quickly. BCA leads in application-based account opening, Bank Permata excels in website account opening, and BCA is at the forefront of digital branches.
08-October | AI-powered chatbots are transforming the Indonesian banking industry, enhancing customer service with user-friendly interfaces and accurate solutions.
Watch what we do
We conduct comprehensive quantitative and qualitative analyses to gain valuable
insights and provide a holistic understanding across various industries.
Drive your business forward
with strategic decision-making
Connect with our consultants to discuss about your project