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Bank Service Excellence Monitor 2020 – Walk In Channel (Conventional Banks)
Syndicated Study

Bank Service Excellence Monitor 2020 – Walk In Channel (Conventional Banks)

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Chatbot
Syndicated Study

Chatbot

Top 3 chatbot banking in Indonesia

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Digital Account Opening
Syndicated Study

Digital Account Opening

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Electronic Banking
Syndicated Study

Electronic Banking

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Omnibus Survey
Customised Study

Omnibus Survey

What is Omnibus Survey?

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BSEM
Syndicated Study

BSEM

Measurement of Service Quality of 19 Banks

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SLE Core Study
Syndicated Study

SLE Core Study

What is SLE Core Study?

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